Hi, I'm

Branton
Busaka

ICT Technician & Digital Solutions Expert

NetworkingCybersecuritySystem SupportWeb Design

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01 / About Me

Diploma

Qualification
in ICT

Core Skills
Technical Areas

Projects
Delivered

Open

Status
To Opportunities

Solving Technical Problems,
Creating Digital Solutions

I am a Diploma graduate in Information and Communication Technology (ICT) with hands-on experience in ICT system support, computer repair and maintenance, networking, software installation, web design, and graphic design.

I am passionate about technology and enjoy solving technical problems, improving system performance, and creating creative digital solutions. I am continuously developing my skills to grow as a professional ICT technician.

Get In Touch

02 / Skills

Technical Expertise

ICT System Support

Tier 1–2 end-user support resolving hardware, software, and network issues to maintain high system uptime.

92%

Computer Repair & Maintenance

Hands-on hardware diagnostics, component replacement, and preventive maintenance for optimal performance.

90%

Networking

Installation and configuration of LAN/WAN infrastructure, routers, switches, and wireless access points.

85%

Software Installation

Deployment and configuration of operating systems, enterprise applications, and security software.

95%

Web Design

Designing and developing responsive websites with modern frameworks and UX best practices.

80%

Graphic Design

Creating professional digital assets, logos, and marketing materials using industry-standard tools.

78%

Additional Technical Skills

Active DirectoryGroup PoliciesFirewall ConfigurationAntivirus ManagementSystem AuditsCloud MigrationUser TrainingICT DocumentationWindows ServerCybersecuritySystem PerformanceAccess Management

03 / Experience

Work Experience

ICT Technician

ICT Support & Services

2025 – Present

Provided Tier 1–2 IT support to end users, resolving issues related to networks, systems, and applications.
Managed installation, configuration, and maintenance of ICT systems and networks to ensure high availability.
Provided advanced support for hardware, software, and network issues, improving uptime and reducing system disruptions.
Implemented cybersecurity measures including firewall configurations, antivirus management, and regular system audits.
Developed ICT policies, user guidelines, and system documentation to enhance operational efficiency.
Configured and administered Active Directory, user accounts, group policies, and access management.
Led ICT projects such as system upgrades, cloud migration, and infrastructure expansion.
Monitored system performance and optimized resource usage.
Trained staff on ICT tools, security best practices, and system usage.

04 / Projects

Featured Projects

Network Infrastructure Setup

Designed and deployed an enterprise LAN/WAN infrastructure including Active Directory, DNS, DHCP, and user account management to improve organizational connectivity and security.

NetworkingActive DirectoryWindows Server

IT Security Hardening

Implemented a comprehensive cybersecurity strategy featuring firewall configurations, antivirus deployment, regular system audits, and security policy documentation.

CybersecurityFirewallSystem Audit

ICT Policy & Documentation

Developed complete ICT policies, user guidelines, and system documentation to enhance operational efficiency and ensure compliance across the organization.

DocumentationPolicyTraining

Cloud Migration Project

Led end-to-end cloud migration of on-premise infrastructure, optimizing resource usage, reducing costs, and improving system performance and scalability.

CloudMigrationInfrastructure

05 / Certifications

Credentials & Certifications

Currently pursuing industry certifications to formalize expertise and expand technical knowledge.

CompTIA A+

CompTIA

In Progress

CCNA

Cisco

Planned

Microsoft 365

Microsoft

Planned

Diploma in ICT — Verified

Core academic qualification with hands-on training across all major ICT domains including networking, system support, and software management.

06 / Contact

Let's Work Together

I'm open to new opportunities, collaborations, and exciting projects. Whether you need ICT support, network setup, or digital solutions — let's connect!

busakabranton@gmail.com